Shipping Policy
The Crisson and Hind African Gallery is located in Bermuda and we have been in business since 1999. During the last 22 years, we have successfully shipped artworks to our clients worldwide! We work with DHL shipping services which offers a very attractive shipping rate to us.
We expertly pack all pieces and the shipping cost is based on size and weight. Smaller items are available with a fixed priced option through DHL to the continental U.S. and Canada. A fixed price option is also available for items shipped internationally once the destination is known. Shipping large pieces is calculated on a case by case basis. This is because a custom crate may be needed and, as the buyer, you are responsible for all shipping costs including crating and insurance. Once you place your order, we will contact you directly to discuss shipping arrangements.
Our policy is to always add insurance to the shipping costs to protect against any damages. Please note that the Crisson and Hind African Gallery is not responsible for artworks damaged by the shipping carrier but we will file a claim with DHL if you provide the required documentation and photographs. All damaged items must be reported to us within 3 days of delivery.
The carrier cost is dependent on the shipping destination, as well as its packaging and handling requirements. The Crisson and Hind African Gallery cannot be held responsible for carrier delays due to adverse weather conditions or any other unavoidable situations that may result in the carrier being unable to deliver packages.
Return Policy
Due to the unique nature of the products, all sales must be final. In the case of extenuating circumstances, please make contact with the gallery.
International Shipping Taxes
For all shipping methods outside the US, duty and taxes are payable upon receipt of package. This is a fee that your country charges for delivery of packages coming in from all outside countries and will vary depending on the individual country you live in. The Crisson and Hind African Gallery is not responsible for any duty and tax fees due.
Forms of Payment:
We accept American Express, Visa, MasterCard, Cash, and Wire Transfer.
Privacy Policy:
We strongly believe in keeping your personal information private. We will not sell or forward personal information to anyone.
Contact Us
Please feel free to contact us by phone, 441 295-1117 or 735-8833 or email us at CandHAfricanGallery@gmail.com for more information.